Accessibility
Statement

This website

This site is built to meet WCAG 2.2 Level AA. That includes keyboard operability throughout, visible focus indicators, text alternatives for non-text content, colour contrast that clears the AA threshold in both light and dark sections, and full support for reduced-motion preferences.

Accessibility is reviewed with every release. If you encounter a barrier on any page, tell us and we will fix it — and in the meantime we will get you the same information another way, promptly and without conditions.

Our buildings

Every BY GUSTE property meets or exceeds the accessible design requirements of the Fair Housing Act and the Americans with Disabilities Act. Accessible residences, accessible parking, step-free routes from parking to entry, and accessible amenity spaces are available at each address, and our leasing team can walk you through the specific features of any home before you tour.

Reasonable accommodations

Residents and applicants with disabilities may request reasonable accommodations in rules, policies, or services, and reasonable modifications to a residence or common area. There is no cost to make a request, no particular form required, and no effect on an application or a renewal. Assistance animals are not pets and are not subject to pet fees, pet rent, weight limits, or breed restrictions.

Requests can be made to any leasing director in person, by phone at (619) 381-6233, or by email to nelson@byguste.com. We respond within ten business days.